Terms of Use

These Terms of Use ("Terms") are a binding agreement between you ("Customer", "you") and the team that develops and maintains AdminDoor ("Operator", "we", "us", "our") governing the AdminDoor admin platform, websites, APIs, and related services (collectively, the "Service").

You accept these Terms by: (a) clicking to sign in or otherwise authenticate; (b) accessing or using the Service; or (c) continuing to use the Service after we post an update. If you accept on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree, do not access or use the Service. Electronic acceptance has the same effect as a signed agreement.

"Customer Data" means data, content, and configuration you or your personnel submit to or process through the Service. "End Users" means any third party (including your customers, visitors, or employees) whose data you manage in the Service or who rely on your use of the Service—they are not parties to these Terms unless they separately accept them.

The Service is provided to you as Customer only. You are solely responsible for your relationship with End Users and for all obligations you owe them. These Terms do not create rights for End Users against the Operator.

You will not represent to End Users or others that the Operator is responsible for your business, your data practices, or outcomes they experience because of your use of the Service.

The Service is intended for business and professional administrative use, not consumer entertainment. You use the Service at your own risk for internal operations.

Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship. You have no authority to bind the Operator.

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and able to enter a binding contract. Access is limited to users you authorize or we approve.

You are responsible for compliance with your employer's, client's, and applicable laws. We may refuse, suspend, or revoke access at any time, with or without notice, for any reason.

We provide AdminDoor as a hosted admin and operations tool. We may modify, replace, limit, or discontinue any part of the Service at any time without liability.

We do not provide service-level guarantees, uptime commitments, or professional services unless agreed in a separate signed writing. Marketing materials, demos, and estimates are not binding warranties.

The Service may be unavailable during maintenance, upgrades, outages, or force majeure events. Beta or experimental features are as-is and may be removed without notice.

Access may require third-party identity providers (such as Google sign-in). You are responsible for identity providers, credentials, and all activity under your accounts and workspaces.

You control which personnel receive access. You are liable for misconfiguration, excessive permissions, and insider actions by your team. Notify us promptly if you suspect unauthorized access.

You are solely responsible for the accuracy, legality, security, and appropriateness of Customer Data and for all actions taken through your accounts.

You must maintain independent backups, exports, and business continuity. The Service is not a certified archive, escrow, or disaster-recovery service. We have no obligation to retain, restore, or recover Customer Data except as required by law or a separate signed agreement.

Customer Data may be lost, corrupted, delayed, or deleted due to your actions, third-party failures, maintenance, bugs, security incidents, or termination. You assume all risk of business interruption, lost revenue, lost profits, reputational harm, and regulatory exposure arising from Customer Data or Service unavailability.

To the maximum extent permitted by law, you release the Operator from claims arising out of loss, alteration, or unavailability of Customer Data or business outcomes, whether or not caused by our negligence (except where release is prohibited by law).

You may not use the Service to violate law, export controls, sanctions, or third-party rights; to transmit malware; to process prohibited sensitive data without our written approval; or to interfere with the Service.

You may not use the Service where failure could cause death, personal injury, or environmental damage (including medical, aviation, nuclear, or life-support systems).

You may not probe or test vulnerabilities without our prior written authorization. Violations may result in immediate termination.

The Service is owned by the Operator or its licensors. Except for the limited right to use the Service, no rights are granted to you.

You retain ownership of Customer Data. You grant us a perpetual, irrevocable (to the extent permitted by law), non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, display, delete, and use Customer Data to operate, secure, enforce, backup, and improve the Service, and to comply with law.

Feedback is assigned to us without compensation. We may use aggregated or de-identified data for analytics and improvement if it does not identify you or End Users.

The Service relies on third parties (cloud, identity, analytics, and others). We disclaim liability for their acts, omissions, outages, and data handling. Your use of integrations is at your sole risk.

For account and platform operation, we act as an independent controller or processor as applicable. For Customer Data relating to End Users, you are the controller (or equivalent) and we process on your instructions through your use of the Service, except where we must process data for security, billing, legal compliance, or platform integrity.

You are solely responsible for privacy notices, consents, data subject requests, cross-border transfers, and regulatory compliance for Customer Data and End Users. You will not submit special-category or children's data without our written approval.

After termination, we may delete Customer Data after thirty (30) days. You must export what you need before termination.

Paid features, if any, are described at purchase or in a signed order form. Fees are non-refundable unless required by law or expressly stated. Late payment may result in suspension.

You are responsible for taxes except those based on our net income.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be secure, uninterrupted, error-free, or that Customer Data will be preserved. Analytics and outputs are informational only—not professional advice.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE OPERATOR AND ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, DEVELOPERS, AFFILIATES, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST OR CORRUPTED DATA, LOST PROFITS, REVENUE, GOODWILL, BUSINESS INTERRUPTION, OR REGULATORY FINES, EVEN IF ADVISED OF THE POSSIBILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) TEN THOUSAND INDIAN RUPEES (INR 10,000) OR (B) FEES YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

The foregoing applies to all theories of liability (contract, tort, negligence, strict liability, or otherwise). These limits do not apply to your payment or indemnity obligations, or to liability that cannot be limited by law.

Your sole and exclusive remedy for dissatisfaction with the Service or any loss of Customer Data or business outcome is to stop using the Service. Where permitted by law, you waive any right to injunctive or equitable relief that would interfere with operation of the Service for other customers.

You will defend, indemnify, and hold harmless the Operator and its owners, directors, officers, employees, contractors, developers, affiliates, and agents from all claims, damages, losses, fines, penalties, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer Data; (b) End Users or third parties; (c) your use or misuse of the Service; (d) your breach of these Terms or law; (e) disputes between you and End Users, regulators, or personnel; or (f) allegations that your processing instructions caused harm, including data loss or business loss claims brought by End Users against us.

We may assume exclusive defense and control. You may not settle without our written consent if settlement imposes obligations on us or admits fault on our behalf.

We may suspend or terminate immediately, with or without notice, for any reason including risk, abuse, or legal requirement.

Upon termination, access ends. Survival: Sections 2, 7–9, 11, 13–16, 18–20, and this Section 17.

We may update these Terms by posting a new "Last updated" date. Continued use after the effective date is acceptance.

Before filing a claim, send written notice through Service support. Good-faith negotiation for thirty (30) days is required.

Except for claims seeking injunctive relief for misuse of intellectual property, confidentiality, or unauthorized access, unresolved disputes will be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in India, conducted in English, before a sole arbitrator appointed by mutual agreement or, failing agreement, in accordance with that Act.

YOU AND THE OPERATOR AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING TO THE EXTENT PERMITTED BY LAW.

If arbitration is not permitted or enforceable for a claim, the exclusive jurisdiction is the courts in India, and you consent to personal jurisdiction there.

These Terms are governed by the laws of India, without regard to conflict-of-law principles, except where mandatory law in your jurisdiction cannot be waived.

You must bring any claim within twelve (12) months after the event giving rise to it, or it is permanently barred to the extent permitted by the Limitation Act, 1963 and other applicable law.

These Terms are the entire agreement and supersede prior statements about the Service except a separate signed agreement.

There are no third-party beneficiaries. End Users have no rights under these Terms.

If a provision is unenforceable, it is modified or severed; the rest remains effective. No waiver by delay. You may not assign without consent; we may assign freely.

Questions may be sent through in-product support channels.